By Doyne
Phillips, Managing Editor for Southern
Writers Magazine
I admit corporate greed is an easy target. There is nothing
more satisfying than seeing a corporation or individual in a corporation
receive a just sentence for a greed driven act. The media is quick to report
such deeds and the reactions from the public are usually passionate. That may
be why we love writing about them.
Some acts, like Wells Fargo’s pushing its employees to meet
high sales goals, are very much out in the open and seen by all. Others are
seldom heard of due to out of court settlements and low profile coverage in the
media. One recent event was just that, low profile coverage and settlement in a
class action lawsuit that was quietly paid out to those done wrong.
A large bank was receiving deposits from customers such as
their salary. They would then hold it out until all deducts had been paid out
creating overdrafts and fees for those overdrafts. Once the fees were charged
to the customer the deposit was made. When customers complained or asked they
were told no, that wasn’t the case. The printouts shown to the customer
appeared to show the deposit was manipulated were explained away. Customers
were told they looked that way but that wasn’t the case. They had actually had
the overdrafts. Many didn’t buy it and left the bank for another.\This went on for years until someone had had enough. They
hired a lawyer and a class action lawsuit was filed. Their customers were
awarded almost $17 million. But this wasn’t before the bank, which was making a
lot of money from overdraft charges, doubled the fees for the overdraft taking
their greed to another level. WOW! If it works why not push it to the limit. So
from what angle do we want to approach the story?
There are several ways. You could start with the story of
the creation of the act of greed and the motive behind it. Was some employee
looking for a way to move up the ladder in the organization? Was he pushed like
those employees at Wells Fargo to perform beyond their ability? Was it known to
others in the company or as is the case most of the time were higher ups well
aware of the plan.
Then there is the more personal story line. You could look
at the single mom working two jobs to support her kids while going to night
school. Every penny counts. How do these overdrafts weigh on her? Then there is
the retiree on a fixed income wondering how to make the month with less money.
How did their encounter go with the bank when they brought to their attention the
manipulation of their deposit? Can you share the disdain shown them by the
employees and management when they interrupt this great plan to milk them of
their funds.
You could also add a love interest with one of the main
characters or a murder to cover up the wrong doings of the company. As I said
before company greed is an easy target. It can start with a simple desire and
grow to extraordinary obsession. Once it
is out of control it comes to the surface. Where to find it? It is everywhere. Look
around you for that additional fee, overcharge, inflated services or even an
explanation for any of these that seem not to hold water. Take it from there
and imagine the worst. It probably won’t come close to what has actually
happened.
No comments:
Post a Comment